Cookie Policy
Last Updated: January 2025
This Cookie Policy explains what cookies are, how we use them, and your options for managing them. By using ChannelXFlow, you consent to our use of cookies in accordance with this policy.
1. What Are Cookies?
Cookies are small text files that are stored on your device (computer, tablet, or smartphone) when you visit a website. They help websites recognize your device and remember information about your visit. Cookies serve various purposes, including remembering your preferences, keeping you logged in, and understanding how visitors use our site.
2. Types of Cookies We Use
We use different types of cookies for different purposes:
3. Detailed Cookie List
| Cookie Name | Type | Purpose | Duration |
|---|---|---|---|
| sessionId | Essential | User session management | Session |
| userToken | Essential | Authentication | Session |
| cookieConsent | Essential | Remember cookie preferences | 1 year |
| _ga | Analytics | Google Analytics tracking | 2 years |
| _gid | Analytics | Google Analytics session | 24 hours |
| languagePreference | Preference | Language selection | 1 year |
| themePreference | Preference | Dark/light mode setting | 1 year |
| utm_source, utm_medium | Marketing | Campaign tracking | Session |
4. Third-Party Cookies
We use third-party services that may place their own cookies on your device. These include:
- Google Analytics: For website analytics and user behavior tracking
- Payment Processors: For secure payment processing
- Social Media Platforms: For social sharing and tracking
- Marketing Partners: For advertising and campaign tracking
We recommend reviewing the privacy policies of these third parties to understand their cookie practices.
5. Managing Cookies
You have control over cookies in several ways:
Browser Settings
Most web browsers allow you to control cookies through browser settings. You can typically:
- Accept or reject all cookies
- Accept certain types of cookies while rejecting others
- Delete cookies after your browser session ends
- Receive a notification when a cookie is set
For instructions on managing cookies, consult your browser's help section or visit www.aboutcookies.org.
Our Cookie Banner
When you first visit ChannelXFlow, we display a cookie banner allowing you to:
- Accept all cookies
- Decline non-essential cookies
- Customize your cookie preferences
You can change your cookie preferences at any time by accessing the cookie settings in your account.
6. Do Not Track
Some browsers include a "Do Not Track" feature. While we respect this preference, we cannot guarantee that all third-party services will honor Do Not Track signals. We encourage you to manage your cookie preferences through browser settings.
7. Impact of Disabling Cookies
If you disable certain cookies, some features of ChannelXFlow may not function properly:
- Disabling essential cookies may prevent login and session management
- Disabling preference cookies will reset your customization settings
- Disabling analytics cookies affects our ability to improve services
- Disabling marketing cookies limits personalized content
8. Cookies and GDPR Compliance
For users in the European Union, we comply with GDPR requirements regarding cookies:
- We obtain explicit consent before placing non-essential cookies
- We provide clear information about cookie purposes and duration
- You have the right to withdraw consent at any time
- We implement privacy-by-design principles in cookie management
9. Updates to Cookie Policy
We may update this Cookie Policy periodically to reflect changes in our cookie practices or applicable regulations. We will notify you of material changes by updating the "Last Updated" date and posting the revised policy on this page.
10. Contact Us
If you have questions about our cookie practices or this policy, please contact us at:
- Email: privacy@channelxflow.com
- Mailing Address: Bangkok, Thailand
- Phone: +66 (0) 2 123-4567
This Cookie Policy was last updated in January 2025 and is effective as of that date.